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Five PR Basics: saying less is saying more

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When you need to drop 2,000 words on "what PR Is not about," as a recent online opinion piece does, you're too much in love with the sound of your own words. And losing readers with every sentence. By Joost J. Bakker (Flickr: Do The Right Thing graffiti Amsterdam) [CC BY-2.0 (http://creativecommons.org/ licenses/by/2.0)], via Wikimedia Commons Is this really a checklist? It feels like a rant -- a  long-winded epistle about what PR is not about that strayed into TLDR* territory after 300 words.  So, in the interest of brevity and casting PR in a less-defensive light, here's a much shorter list of what public relations is: 1. Public relations is about building trust between an organization and its stakeholders: customers, members, employees, investors, partners, and media. Do this by telling the truth.  2. PR is  about helping organizations and their leadership act and sound smart, innovative, and authentic.  3. PR is about doing th...

Escaping the firing squad

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I love employee recognition. I despise 90 percent of the photos taken to recognize great employees. HR leaders love to talk about employee engagement. If they wish to do more than talk, they'll advocate for a communications person to strengthen internal communications.  One strategy: beef up employee recognition programs. Some organizations do employee recognition well. Hospitals and health care providers do a good job of honoring their employees. Colleges and corporations, less so.  Often, someone will line up a group of employees for a  recognition  photo that's destined for a local newspaper, company newsletter, or website. The photo itself? It's often rushed, unposed, and you wonder if the organization is recognizing people, or lining them up for a firing squad. Look at these actual employee recognition photos, and consider the following suggestions: 1. The Line-Up: a non-motion perp walk featuring a casual, backlit gaggle of employees...