Relationships or data?
I have genuine admiration for anyone who's succeeded in public relations for 30 or 40 years. My colleague Ray is one of the best. So I read his blog on the new golden age of PR with authentic interest. Yes, the profession has a new look -- very digital, and often data-driven. But as I read Ray's comments, I noticed an absence of the most important word in this profession: relationships . He mentions it once, in the context of creating deeper relationships between marketers and PR professionals, and their audiences. In an age where you can swap online analytics with anyone, I'd argue that we're not in a golden age of PR -- because relationships are dwindling. Emails and voice mails are a poor substitute for live, face-to-face conversations. At Cedar Point, OH., "Gatekeeper" is a roller coaster. By Jeremy Thompson from United States of America (Cedar Point 105 Uploaded by Themeparkgc) via Wikimedia Commons It's important to know the ed...