Combating the doorbuster mindset
A few retailers recently gained some media praise for deciding not to open for pre-Black Friday sales on Thanksgiving Day. Nordstrom, A.C. Moore, Barnes & Noble, and Costco are among those choosing to pass up quick-buck opportunities and rampant doorbuster-ism and allow employees to celebrate Thanksgiving with their loved ones. Bravo to them for choosing family over profits. But REI did them all one better. Recreational Equipment Company -- REI, the big sporting goods retailer -- took it even further: they won't be open on Friday, Nov. 27, actual Black Friday. They earned national TV coverage, telling NBC News among others, that employees would be paid for Nov. 27, even though the stores would be closed. "We're paying our employees to go outside," they said. A great move, earning REI plenty of free publicity. Except when the CEO took his message to social media via the "Ask Me Anything" forum on Reddit.com . While Jerry Stritzke, REI's chi...